At Fitvalor, we strive to provide the best shopping experience. If you are not completely satisfied with your purchase, we are here to help.

1. Return Eligibility

• Items must be returned within 5 days of delivery.

• Products must be unused, unworn, and in their original packaging with all tags attached.

• Certain items such as final sale, personalized, or intimate wear products are non-returnable.
  
  

2. Return Process

• To initiate a return, contact our customer service at fitvalor@gmail.com with your order details.

• Once your return is approved, we will provide you with the return shipping instructions.

• You are responsible for return shipping costs unless the item received was defective or incorrect.
  
  

3. Refund Policy

• Refunds will be issued to the original payment method within 10 business days after we receive and inspect the returned items.

• Shipping fees are non-refundable unless the return is due to an error on our part.

• If your return is rejected due to ineligibility, we will notify you, and the item can be shipped back at your expense.
  
  

4. Exchanges

• We offer exchanges for size or color within 5 days of delivery, subject to stock availability.

• If the requested exchange item is unavailable, we will issue a refund or store credit.
  
  

5. Damaged or Incorrect Items

• If you receive a defective or incorrect item, please contact us within [Number] days with a photo of the product for verification.

• We will cover return shipping costs and provide a replacement or full refund.
  
  

6. Contact Us

For any questions or assistance regarding returns and refunds, contact us at:

• Email: fitvalor@gmail.com
• Address: B-84, Badarpur New Delhi 110044